Globallee, Inc. issues a 60-Day Money Back Guarantee for all Retail Customers and Preferred Customers, and Independent Brand Ambassadors. If a Retail or Preferred Customer is unsatisfied with a product purchased directly from Globallee, Inc. the Customer may return the product for a full refund of the purchase price within 60 days of the date of purchase. To obtain a refund, the Customer must contact the Globallee, Inc. customer service department in order to obtain the refund and follow the correct steps to obtain the refund.